We have an exciting opportunity for a Golf Operation Supervisor to join us and be a part of our world-class and high performing Golf Team.

Proudly Awarded Oceania's Leading Hotel 2023 at the World Travel Awards.

Our work ethos is nurturing and supportive. We are the Millbrook family and take great pride being one of New Zealand's best places to work.

Overview

Set on 650 acres of lush green fairways, rolling hills and gentle streams, Millbrook Resort is an internationally acclaimed, luxury lifestyle resort, and we are proud to be an employer of choice within New Zealand.

We seek exceptional people like yourself who are passionate about the guest experience to come and join our five-star team!

The Role

Millbrook Resort has an iconic and award winning 36-hole champion golf course, which is renowned as world-class in terms of design, beauty and is well-known for co-hosting the NZ Open. The Millbrook Golf Shop is the hub and start line of all golf activity on the resort. The Golf Operations Supervisor will support the Golf Operations Manager with the day-to-day operation of the golf shop and the department including taking responsibilities of the daily golf shop and golf operation when the manager is not present. The role will support golf services to add value to all aspects of Millbrook golf operations. Ensuring that guest expectation levels are met and exceeded, resulting in future return business. Also, responsible for ensuring all operations are carried-out in a professional manner, including cleanliness and presentation of facilities and equipment.

We focus on being a part of a collaborative team, delivering a high-end guest experience.

Success Profile

• At least one year of experience working in golf retail or operations is essential.
• Outstanding customer service skills.
• Great communication skills, coupled with a "can do" attitude.
• Impeccable grooming standards.
• Strong knowledge of the game of golf is preferred.
• Ability to work weekends and public holidays.
• Driver's License advantageous.

Location: Arrowtown, Queenstown.

Hours: Full time permanent (30/40 hours per week guaranteed)

Pay Banding: $28.18 - $30.00 gross per hour depending on experience.

Q&A with Tom Buttenshaw, Golf Operations Manager

What is your leadership style?

I would like to say that I have a democratic approach to leadership. Involving my team as much as possible to participate in decision making, creating a smooth and open team dynamic.

Why do you enjoy working at Millbrook?

Like-minded people across the resort, staff, members, and visitors. Many customers we meet are here to play the sport that they love. Being here to provide our customers with the best experience possible often doesn't feel like work.

What is your favourite aspect of working in the Golf Team?

Over the last few years, we have managed to create a dedicated team of staff that have stayed on through several seasons. All staff are friendly and work hard to get the best out of each other.

My Millbrook

We believe our people are our greatest assets, and love rewarding our hard-working team members. At Millbrook we encourage learning and professional development to help you grow and perform within your career. When you join the Millbrook family you will also enjoy a number of exciting benefits including; Discounts on products and services; Easy free car parking; Complimentary staff meals; and a daily travel allowance for team members who live more than 25km from the resort.

If you wish to work in this dynamic, challenging and busy environment and have the attributes above, we'd love to hear from you. Begin your Millbrook journey today and apply!